We're Hiring! Join Our Team

Company Overview:
Executive Administrator:
Executive Administrator Role Overview:
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Social Media Management:
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Monitor social media channels, respond to customer inquiries and comments promptly, and foster positive customer interactions.
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Develop and execute an engaging social media strategy to enhance brand visibility and drive customer engagement.
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Create and schedule compelling content across various platforms, including Facebook, Instagram, Pinterest, and TikTok.
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Analyze social media performance metrics and provide regular reports to track growth and identify areas for improvement.
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General Email Correspondence:
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Manage the company's general email account, promptly responding to customer inquiries and providing excellent customer service.
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Address customer concerns, resolve issues, and ensure customer satisfaction.
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Maintain a professional and courteous tone in all email communications.
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Collaborate with other team members to address specific customer needs or requests effectively.
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Task Management:
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Establish and maintain a comprehensive calendar of weekly and monthly tasks for the company's operations.
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Coordinate with various departments to ensure timely completion of tasks and projects.
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Prioritize tasks based on urgency and importance, ensuring that deadlines are met.
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Material Procurement:
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Collaborate with suppliers and vendors to procure materials such as fiber, inventory, and other necessary supplies.
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Manage inventory levels and ensure adequate stock availability to meet customer demands.
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Place orders accurately and promptly, tracking shipments and resolving any delivery issues.
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Maintain records of purchases, invoices, and expenses related to material procurement.
Requirements:
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Proven experience in social media management, preferably in a customer-focused role.
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Excellent written and verbal communication skills.
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Strong organizational and time management abilities.
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Detail-oriented with a focus on accuracy and precision.
- Proficient in the use of Google Suite/Workspace Products.
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Proficient in using social media management tools and platforms.
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Familiarity with needlepoint or a passion for crafts is a plus.
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Self-motivated and able to work independently in a virtual setting.
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Reliable internet connection and necessary equipment for virtual work.
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Available to work part-time hours with flexibility to accommodate occasional peak periods or special projects.
- Bonus Skills: Familiarity with Shopify and Klaviyo.
Product Operations Associate
Product Operations Associate Role Overview:
Responsibilities:
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Product Preparation:
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Inspect needlepoint canvases and accessories upon arrival, ensuring they meet quality standards and specifications.
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Prepare needlepoint canvases by carefully packaging them in poly-mailers, placing needles or other accessories as required.
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Assemble accessory sets by preparing items such as packing scissors, needle minders, accessory bags, etc.
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Prepare kits for needlepoint canvases by assembling proper fiber in specific bags.
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Maintain accurate inventory records of products prepared and assembled.
Shipping Support:
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Assist with shipping tasks, including preparing shipments, printing labels, and organizing packages for timely delivery.
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Provide support during busy periods, particularly after large product launches, to meet shipping deadlines.
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Utilize artistic skills to paint needlepoint canvases, particularly for monogram designs (optional, but a bonus skill).
Requirements:
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Attention to detail and ability to maintain high-quality standards during product preparation and assembly.
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Strong organizational skills and ability to multitask effectively.
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Excellent communication skills and ability to work collaboratively within a team.
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Prior experience in product preparation, packaging, or related roles is preferred.
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Proficiency in basic computer applications and shipping software.
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Optional bonus skill: Experience in painting needlepoint canvases.
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Ability to work efficiently under tight deadlines, particularly during peak shipping periods.
Other positions we are looking to hire for (part-time work):
- Part-time Needlepoint Painter to help customize our canvases
- Needlepoint finisher that can finish samples quickly for examples for launches (1-2 week turn-around)
- Stitchers to help stitch Samples/Example Canvases for launches
- Think we're missing a job/have a great idea/want to work for us? Feel free to pitch it to us, we're always looking for creative, hardworking talent.
If any of the above (painter, finisher, or stitcher) are something that you're interested in, please fill out the following application on this Google Form here.
For the Executive Administrator and Production Operations Position, please email us at morganjuliadesigns@gmail.com to apply.
Morgan Julia Designs (MJD) is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at MJD will be based on merit, qualifications, and abilities. MJD does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or genetics.
Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive.
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